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These Terms of Service govern your use of the ZAISEN online store.

By accessing the website or placing an order, you agree to these terms, subject to any mandatory rights provided by applicable law.

Website Use

You may use this website only for lawful purposes.

You must not:

Interfere with the operation of the website
Attempt unauthorized access
Introduce malicious software
Use the website for fraudulent activity
Violate applicable law
Infringe the rights of ZAISEN or others

Product Information

We make reasonable efforts to display product descriptions, prices, images, availability, and other information accurately.

Because ZAISEN products are handcrafted from natural wood, differences may occur in:

Wood grain
Color
Tone
Knots
Texture
Carving
Hand-finished details

These natural differences are part of the handmade character of the product.

Colors may also appear slightly different depending on photography, lighting, and screen settings.

Orders

Submitting an order does not automatically guarantee acceptance.

ZAISEN may refuse or cancel an order where reasonably necessary, including in cases involving:

Suspected fraud
Payment problems
Pricing errors
Inventory errors
Incorrect information
Shipping restrictions
Legal restrictions

If ZAISEN cancels an order after payment has already been captured, the applicable amount will be refunded.

Prices and Payments

Prices may be displayed in the currency applicable to the customer's market.

The final price, taxes collected by ZAISEN, and any other applicable charges will be displayed at checkout before purchase.

Banks, card providers, or payment providers may charge separate currency-conversion or transaction fees.

Intellectual Property

The ZAISEN name, branding, website content, product descriptions, photographs, graphics, designs, and original creative materials are protected by applicable intellectual-property laws.

They may not be copied, reproduced, distributed, or commercially used without permission except where legally permitted.

Third-Party Services

ZAISEN may use third-party services including:

Shopify
Payment processors
Shipping providers
Analytics providers
Marketing services

Use of these third-party services may also be subject to their own terms and privacy policies.

Limitation of Liability

To the fullest extent permitted by applicable law, ZAISEN will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or products.

Nothing in these terms excludes or limits liability or consumer rights that cannot legally be excluded.